Terms and Conditions

Booking Terms & Conditions – Your contract with EAGLE GOLF TOURS LIMITED

* BOOKING YOUR HOLIDAY:

When your deposit is received we will send a Booking Confirmation showing the date balance of payment is due. At this point a Contract has been made between us. Your booking has been accepted, subject to the Terms and Conditions set out below.

* BALANCE:

Payment of balance is due not less than 60 days before departure date. Should payment not be received by this date we reserve the right to cancel your booking and you will be liable for cancellation charges up to 100% of the final invoice total, in accordance with Clause 4. Where bookings are made within 60 days of departure date full payment should be made at the time of booking.

N.B. IF BALANCE PAID BY CREDIT CARD A 2% FEE WILL BE CHARGED 

BOOKING CHANGED BY YOU:

If you, or any member of your party, wish to change any part of your reservation more than 60 days prior to departure date, a charge of £15 per booking will be made. If request to change is received less than 60 days prior to departure, we will do our utmost to help, although we reserve the right to enforce cancellation charges as detailed. Any additional Airline charges may also apply.

60-45 days 30%, 44-31 days 60%, 30-0 days 100%. Any additional Airline charges may also apply.

* * TRAVEL INSURANCE:

It is a condition of booking that everyone has adequate insurance cover in place.

* IF WE CHANGE YOUR RESERVATION:

a, Most changes are of a minor nature and we will advise you at the earliest possible date.

b, We reserve the right to make a major change if necessary. We will notify you as soon as possible and offer alternative arrangements and compensation where applicable, as stated below.  A major change is any of the following changes made before the day of departure: change of airport, resort, outward or return time of departure by more than 12 hours or substitution of the accommodation you have booked with one of a lower classification.  You then have the choice of accepting our alternative arrangements (together with the offered compensation) or cancelling, in which case a full refund of all monies paid will be available.  Notifications of your acceptance or refusal of the alternative arrangements must be received by us in writing within 3 days of our notice of the change to you.  Compensation per person for major changes more than: 60 days – Nil, 29-59 days – £10, 15-28 days – £20, 0-14 days – £30.

c, Occasionally it is necessary to amend golfing arrangements or cancel tournaments if the minimum number of entrants is not achieved.  Eagle Golf Tours reserve the right to do this.  Amendments will be advised and alternative arrangements offered wherever possible.

* IMPORTANT NOTICE – IF WE CANCEL YOUR RESERVATIONS:

Due to operational problems, it may become necessary for us to cancel your reservation totally. We will do our utmost to avoid such a situation, but should it arise, we will offer you alternative arrangements, an allowance of £20 per person off another holiday of your choice from the Eagle Golf Tours brochure, or a full refund of all monies paid to ourselves.  We will not cancel your holiday within the period of 8 weeks prior to your departure, unless the cancellation is caused by the occurrence of events beyond our control.  Where compensation payments are accepted for major changes or cancellation, Eagle Golf Tours will not be liable for any other claim for compensation or expenses.  The above compensation payments are not applicable if the change is due to events covered under section 14 (Force Majeure).

CONDITIONS OF TRAVEL:

In respect of carriage, the conditions of the Airline and Coach companies apply, some of which may limit or exclude liability.  These conditions are subject to Government rulings and, in the case of an Airline, the conditions of carriage are laid down by the Warsaw Convention of the 12 October 1929, or as amended atthe Hague, 28 September 1955.  Full details of same are clearly stated on your Airline Tickets, and details are available on request.

JURISDICTION:

This contract between any client and ourselves shall be subject to English Law.

* OUR LIABILITY TO YOU:

Eagle Golf Tours only accept responsibility in respect of holiday arrangements made which are wholly within our control. Eagle Golf Tours can accept no liability whatsoever in respect of action taken by employees or Agents of any establishment or service. Please note, all your holiday arrangements are subject to the conditions of the relevant supplier, some of which exclude the suppliers’ liability to you.  You are deemed to have accepted these conditions, which can be obtained from ourselves or suppliers on request.

* FORCE MAJEURE:

It is regrettable that we cannot accept liability or pay compensation where we are forced to delay, curtail, cancel or in any way alter your holiday, or where the prompt performance of our contractual obligations is affected in any way, as a result of events amounting to force majeure.  These include war, or threat of, civil strife, riot, terrorist activity, industrial disputes, epidemics, health risk, fire or adverse weather conditions, technical problems with transport closure or congestion of airports, changes and cancellations by airlines, government action and any circumstances outside our control, also including natural or nuclear disaster.

* YOUR FINANCIAL PROTECTION:

When you buy a flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.”

“If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL any claims which you have or may have arising out of or relating to the non-provision of the services, agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.”

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